**Privacy Policy At Chaloog, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online parcel and cab booking services.
**1. Information We Collect**
- **Personal Information:** When you register an account with Chaloog or make a booking, we may collect personal information such as your name, email address, phone number, and payment details.
- **Usage and Log Data:** We gather information about your interactions with our platform, including IP addresses, device information, browser type, pages visited, and actions taken.
- **Location Data:** To provide our cab booking services, we collect your location information through GPS or other technologies when you use our app.
**2. How We Use Your Information*
- **To Provide Services:** We use your information to process bookings, facilitate deliveries, and arrange transportation services.
- **Customer Support:** We may use your information to respond to inquiries, provide support, and address technical issues.
- **Improvement of Services:** Analyzing usage data helps us improve our services, enhance user experience, and develop new features.
- **Marketing and Communication:** With your consent, we may send you promotional offers, updates, and newsletters about our services.
**3. Sharing Your Information**
- **Service Providers:** We may share your information with third-party service providers who assist us in delivering our services (e.g., drivers, payment processors).
- **Legal Compliance:** We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.
**4. Data Security**
- We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security of your information.
**5. Your Choices and Rights**
- **Access and Updates:** You may access, update, or delete your account information through our app or by contacting us directly.
- **Marketing Communications:** You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting our customer support.
**6. Children's Privacy**
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
**7. Changes to This Policy**
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate means.
**8. Contact Us**
- If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
By using Chaloog's online parcel and cab booking services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.